Game 777 Privacy Policy — Your Data, Our Responsibility

Game 777 is one of Bangladesh's most trusted online gaming platforms. We believe a player's most valuable asset is their personal information, and protecting that privacy is our highest priority.

This Privacy Policy explains in detail how Game 777 collects your personal data, the purposes for which it is used, the circumstances under which it may be shared with third parties, and the measures we take to keep your information secure.

By using our website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy. Please take a moment to read it carefully in full.

Game 777 only collects information that is genuinely necessary to provide you with the best possible service. We never collect data we don't need.

Information collected at registration:

• Full name and date of birth (for age verification).
• Email address and mobile number.
• Residential address and country.
• Preferred currency and language.

Information collected during KYC verification:

• Copy of National ID (NID) or passport.
• Proof of address (utility bill or bank statement).
• Proof of payment method (where applicable).

Automatically Collected Information:

• IP address and device type.
• Browser type and operating system.
• Time spent on the site and pages visited.
• Behavioural data collected through cookies and tracking technologies.

Game 777 uses your data only for legitimate and necessary purposes. Below is a clear breakdown of how and why your information is used:

• Account Management: To manage your registration, login, and account settings.
• Identity Verification: For fraud prevention and compliance with KYC regulations.
• Payment Processing: To securely process deposits and withdrawals.
• Customer Support: To resolve your complaints and queries promptly and effectively.
• Promotional Communications: To send you bonus offers and promotional updates with your consent.
• Responsible Gaming: To detect unusual gaming behaviour and provide timely support.
• Legal Compliance: To meet regulatory requirements and comply with Anti-Money Laundering (AML) regulations.
• Platform Improvement: To analyse user experience and improve the quality of our site and app.

Game 777 does not share your personal information with third parties; however, limited sharing may be necessary in the following circumstances:

• Payment Providers: Shared with bKash, Nagad, Rocket, and banking partners solely for payment processing purposes.
• KYC Verification Services: With licensed verification providers to confirm your identity.
• Law Enforcement: With relevant authorities where required by court order or legal obligation.
• Technology Service Providers: With server hosting and cloud service providers operating under strict confidentiality agreements.

We have strict data processing agreements in place with each of the third parties listed above, and they may only use your information for the specified purpose.

Game 777 uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

• Essential Cookies: Essential for maintaining your login session and security. These cannot be disabled.
• Functional Cookies: To remember your language preference and other settings.
• Analytics Cookies: To monitor and improve site usage (with your consent).
• Marketing Cookies: To show relevant offers (with your consent).

You can manage cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the site.

Game 777 follows the highest industry standards to keep your data safe. Our multi-layered security measures are outlined below:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security to protect your account.
• Firewall & Intrusion Detection: Active monitoring systems to prevent unauthorised access.
• Regular Security Audits: Regular cybersecurity audits conducted by independent third-party experts.
• Data Minimisation: Only the data that is strictly necessary is collected and stored.
• Staff Training: All our staff receive regular training on privacy and data protection.

That said, no system is completely foolproof. We strongly encourage you to use a strong password and never share your login credentials with anyone.

At Game 777, you have complete control over your own data. You may exercise the following rights at any time:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: The right to update any information that is incorrect or incomplete.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to object to the processing of your data in certain cases.
• Right to Portability: The right to receive your data in a structured, portable format.
• Right to Withdraw Consent: The right to opt out of marketing communications at any time.

To exercise these rights support@game777.imto get in touch. We will respond to your request within 30 business days.

Game 777 does not retain your data longer than necessary. Retention periods vary depending on the type of information and applicable legal requirements:

• Account Information: For the duration of account activity and 5 years after closure.
• Financial Transaction Records: 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Customer Support Contact: 2 years after the issue is resolved.
• Cookie Data: Until end of session or up to 1 year, depending on type.

Once the designated retention period ends, your data is securely deleted or anonymised so that you can no longer be identified in any way.

Game 777 strictly does not serve anyone under the age of 18. Our platform is designed for adults only, and registration or use by minors is strictly prohibited.

If we become aware that a minor has created an account, we will immediately close that account and delete all associated data.

If you suspect a minor is using our platform, please support@game777.imto let us know.

If you have any questions, concerns, or complaints regarding our Privacy Policy, don't hesitate to get in touch. We're always here to help.